AI in Operations

TIMINGS: 10.00-11.00am ET / 3.00-4.00pm BST / 4.00-5.00pm CET
DATE: Thursday, 24 August 2023
FORMAT: Virtual roundtable discussion
SPEAKER: Rob Stuart (Vice President and Chief Digital Officer for the Massachusetts Medical Society, NEJM Group and its flagship journal, the New England Journal of Medicine)
HOST: Robin Crumby (Co-Founder, Kademy)


AI is set to become the greatest disruption to hit our industry since the internet. From content creation to sales, marketing, customer service, operations, content discovery, and product development — every part of our business will be affected. The impact is already being felt. is launching a series of virtual roundtables on AI in Marketing, Publishing and Operations – all of which are free to attend.

AI in Operations – How AI tools are being deployed to improve efficiencies, reduce cost and accelerate processes: sales/customer service/product development/HR/talent management

We’ll go beyond the hype to discuss real-world applications for artificial intelligence including:

  • The strategies, frameworks and models B2B media businesses are developing.
  • The AI-tools they are piloting for content, customer service or product development.
  • How leaders and experts see the future and how they are preparing their businesses to take full advantage.
  • The skills and competency gaps to address
  • How to manage the risks around data security, privacy and accuracy.

Join Rob and Robin on 24th August for a Renewd roundtable as we discuss how AI tools are being used for marketing, content, customer service or product development.



The NEJM’s mission is to deliver highly valuable medical research and reviews, giving health care professionals the knowledge and evidence they need to enhance their practice.


Renewd is a community for professionals dedicated to sharing best practices for growing B2B subscriptions, building communities, and enhancing live and virtual events.

The event is finished.


Aug 24 2023


10:00 am - 11:00 am

Local Time

  • Timezone: America/New_York
  • Date: Aug 24 2023
  • Time: 6:00 am - 7:00 am


Virtual/Online Event



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