Unleashing the Power of Your Most Valued Customers
Monday, June 09, 2025
Session
We’ll start this year’s Summit with a deep dive into the complexities of building high-growth accounts for specialized information providers. Success here requires radical change and top-end expertise across our organizations. Diane, Dan, and David will examine how every piece of this evolving puzzle needs to work together to grow average account value—including: product enhancement roadmapping, enterprise pricing and packaging, microsegmenting prospect and customer behaviors, aligning sales resources and revenue, generating real time KPI forecasts for “voice of the customer” and engagement, building appropriate internal and customer-facing instances of AI, fine-tuning VIP communities and events, and much more.